Operations Infrastructure

Your operations are
holding you back.
We fix that.

Most growing organizations aren't limited by talent or vision. They're limited by broken systems: scattered data, knowledge that lives in people's heads, and communications that happen when someone remembers. We build the infrastructure so you can focus on the work that actually matters.

See the Offerings What we build →
Calculate what the chaos is costing you →
What we hear from growing organizations
Nothing is documentedInstitutional knowledge lives in people's heads. Every departure means starting over.
Data lives everywhereClient info in email, financials in a spreadsheet, tasks in a group chat. Nobody trusts the numbers.
Communications are last-minuteAnnouncements go out when someone remembers. No calendar, no plan, no rhythm.
Manual work that shouldn't be manualFollow-ups, onboarding, reporting — all happening manually, slowly, incompletely.
Can't see the whole pictureNo dashboard, no single source of truth. Leadership makes decisions on gut instead of data.
Client Ops SystemLead & Follow-Up EngineOnboarding SystemSOP DocumentationLeadership DashboardCommunications CalendarAutomationsData ArchitectureStaff OperationsFinancial TrackingClient Ops SystemLead & Follow-Up EngineOnboarding SystemSOP DocumentationLeadership DashboardCommunications CalendarAutomationsData ArchitectureStaff OperationsFinancial Tracking
What Gets Built

Every system your organization needs to run well, connected and documented.

We build the backend systems that keep your organization running: client tracking, onboarding workflows, communications planning, financial reporting, and documented processes, all connected, all in tools your team already knows.

Setup
Client Operations System
Track every client relationship, project status, and deliverable in one place. Linked to billing and comms.
Auto
Lead & Follow-Up Engine
Every inquiry captured, sequenced, and followed up — automatically. Never lose a lead to a to-do list.
Onboard
Client Onboarding System
From signed contract to first deliverable — documented, tracked, and automated. Consistent every time.
Comms
Communications Calendar
Email, social, and announcements planned ahead in one coordinated view. No more last-minute scramble.
Docs
Interactive SOP Library
Documented processes for every repeating task. New hires onboard without relying on institutional memory.
Finance
Financial Tracker
Revenue, expenses, and cash flow in one view. Category-level reporting for real decisions.
View
Leadership Dashboard
KPIs, pipeline, project status, and upcoming deadlines — one clean view for decision-making.
People
Staff & Team Ops
Rosters, roles, onboarding docs, performance tracking — coordinated with your tools, not duplicating them.
Live preview

This is what connected looks like.

Includes
Pipeline · Revenue · Capacity · Onboarding
Wrenhaus · Ops Command Center —
Pipeline Value
$47k
↑ 12% this month
Revenue MTD
$18.4k
↑ 77% margin
Active Clients
14
↑ 2 this week
On-Time Rate
94%
↑ 3pts vs Q3
Client Pipeline 8 active
18
Leads
74%
Win rate
11d
Avg close
Stage breakdown
Lead
18
Proposal
11
Negotiation
6
Closed Won
4
Revenue vs Expenses 6-month
$18.4k
Revenue
$4.2k
Expenses
77%
Margin
Revenue
Expenses
Oct
Nov
Dec
Jan
Feb
Mar
Team Capacity 82% utilized
82%
Strategy
90%
Operations
78%
Delivery
85%
Admin
45%
Client Onboarding 2 overdue
6
Active
74%
Avg complete
Current milestone
1
2
3
4
5
Client progress
Meridian Co
92%
Hartwell Studio
78%
Blue Oak
65%
Summit Creative
40%
Open tasks
Q1 financial summary — Meridian Co
Due 2 days ago · Delivery
Overdue
Hartwell Studio SOP — comms process
Due today · Operations
Today
Close Summit Creative deal
Due tomorrow · Pipeline
Tomorrow
How It Works

From first conversation to live system in two weeks.

1
Start here
Conversation
You fill out the contact form. We review it personally and respond within one business day with a clear fit determination and a recommended next step.
No call required · Intake form takes 5 minutes
2
First investment
The Audit — $750
A structured review of how your business currently operates. Delivered as a written summary and Loom walkthrough within 5–7 business days. The $750 credits toward any Sprint booked within 30 days.
3
The build
Two-week Sprint
Tools configured, systems built, automations live. Loom video updates throughout. You review on your own schedule — no syncs required.
4
Done
Clean handoff
Written SOPs, a full Loom walkthrough, and everything built in your own tools. Everything is yours.
Who We Serve

Built for organizations that are figuring it out as they grow.

Small Business & Solopreneurs
Service businesses and solo operators who need client systems, follow-up engines, and repeatable workflows. No ops hire required.
Learn more →
Nonprofits & Mission-Driven Orgs
Volunteer coordination, donor management, program tracking, grant reporting. You do more with less. Your systems should too.
Learn more →
Churches & Church Plants
From Planning Center to communications calendars to visitor follow-up — operational infrastructure built for how a church actually runs.
Learn more →
Home CEOs
Households running like organizations. Family calendars, recurring tasks, financial tracking, household SOPs — designed with the same rigor we bring to businesses.
Learn more →
Offerings

How we work and what it costs.

Three tiers, designed to meet you where you are. You pay for the work, own everything we build, and never pay us a recurring fee to use your tools after delivery.

Tier 1 · Start Here
System Audit
$750
Flat rate · 5–7 days · No meeting required
Not sure what you need? We review how your organization currently operates and deliver a prioritized roadmap of what to fix first — no call required.
Book an Audit
Tier 2 · The Build
Command Center Sprint
from $3,500
Flat rate · 2 weeks · Complete system
One operational system, built and handed off in two weeks. Scope is defined at kickoff based on your biggest gap — client ops, lead capture, or onboarding. Not everything at once. The right thing first.
Start a Conversation
Tier 3 · Ongoing
Systems Retainer
$2,000/mo
Ongoing support · Cancel anytime
Your organization keeps growing. A monthly retainer keeps your systems current — one improvement per month, ongoing support, and a quarterly review.
Ask About Retainers

Not a small business or nonprofit? If you're a church or managing a household, your scope looks different... and so does your price. See the page built for you: Churches | Home CEOs

Let's Talk

You don't need a bigger team.
You need a better system.

Start with a free assessment. We'll look at what you have, identify the biggest gaps, and tell you honestly whether we're the right fit.

Start a Conversation
All communication via email or Loom — on your schedule.
What's your
Chaos Cost?